Recurring Billing
Recurring Billing Terms
These terms explain the automatic recurring billing authorization customers provide when enrolling in a Technasurge hosting plan.
Recurring Billing Authorization
By completing enrollment, the customer authorizes Technasurge LLC to charge the payment method provided through Stripe for the recurring amount and monthly or annual billing frequency shown on the secure billing enrollment page. Billing begins after checkout is completed, and automatic recurring charges continue until canceled under the applicable hosting arrangement.
Payment Methods, Invoices, and Receipts
Customers can update payment methods through Stripe Customer Portal or contact Technasurge for a secure portal link. Technasurge may provide invoices, payment receipts, and other transactional billing communications using the billing contact information on file.
Failed Payments
If a payment fails, Stripe may retry according to the configured billing behavior. Technasurge may send failed-payment notices and billing-support messages. A failed payment does not by itself authorize an unrelated price change or subscription migration.
Cancellation Requests and Timing
Customers may request cancellation by contacting Technasurge billing support. Unless separately agreed, cancellation is handled for the end of the current billing period. Customers remain responsible for charges due before the cancellation takes effect.
Plan or Pricing Changes
Plan or pricing changes require notice and explicit administrative action. Existing active customers remain on their current billing amount until their subscriptions are separately changed. Automatic subscription migration and complex proration are not included.
Customer Responsibilities
Customers are responsible for providing accurate billing contact information, maintaining a valid payment method, reviewing invoices and receipts, and promptly contacting Technasurge about billing questions or suspected errors.
Questions
Contact Technasurge LLC at info@technasurge.com or 267-890-7030. Mailing address: 990 Cressman Rd, Schwenksville, PA 19473.